At American Empire Garage Door “Our Passion is Your 100% Satisfaction”. We have built our reputation one customer at a time and offer a 1 year warranty on labor and a 5 year warranty on all parts.
Broken Garage Door Spring Repair
Broken garage door springs are the most common problem experienced by residents today. As you can see from the photo, there is a definite separation in the coils when the spring has broken. Springs break due to fatigue so its not a matter of “IF” but a matter of “WHEN” they will break. Most garage door springs are rated at 10,000 open-close cycles and will typically last anywhere from 5 to 8 years depending on how often you open and close your door. American Empire Garage Door prides itself in installing the highest quality galvanized torsion springs backed by a 10 year warranty. Ask for details when you call.
Broken Garage Door Cable Repair
The second most common problem is when one of the cables jumps off a drum causing the door to come down crooked and bind on the way down. This is usually caused by weakened springs as springs do loose their tension over time. The garage door opener is pulling the door farther up than the weakened springs would if the opener was not connected. This results in slack being created and the cable jumps off the drum. In this case the springs should be replaced and the cables should be inspected. The cables carry the full weight of the door and should be replaced if they show any signs of fraying. A frayed or worn cable can break and cause the door to slam down. The door can come out of the tracks causing damage to people and property. Please call 714-914-9944 for immediate service.
General Garage Door Service (lube, tighten, adjust)
Like your car, your garage door and opener needs routine maintenance. Since your garage door is the largest moving object in your home, we recommend an annual lube, tighten, and adjustment schedule that will save you money in the long run. Our 10 point tune up includes the following:
• Lubricate all moving parts.
• Tighten all nuts and bolts.
• Check balance of door.
• Check and adjust spring tension.
• Check and adjust track.
• Clean track of dirt and debris.
• Check and adjust safety reverse on garage door operator.
• Check alignment of safety photo cells on garage door operator.
• Lubricate operator.
Garage Door Opener Repairs
The most common problem with garage door openers is misaligned infrared safety photo sensors. This can usually be diagnosed by the light bulbs flashing on the opener as the door refuses to close. If you cannot realign the sensors, the garage door sensors can be overridden by holding the wall control all the way through the down cycle which enables you to close the garage door. After the door closes, release the wall control. Please call American Empire Garage Door for service at your earliest convenience.
A second possible reason why the garage door opener won’t go down when you press the car transmitter is that the lock feature is activated on the deluxe wall button located at the entrance to your home from the garage. A flashing LED light on the wall button indicates that the transmitters are locked out. Simply press the lock button for 2 seconds and the LED light will stop flashing and the transmitters will work.
We will repair your opener if we can, instead of just replacing it. This will save you money and is also a greener option. Our trucks carry a large selection of parts as well as new openers and remote controls.
Garage Door Section replacement – Steel & Wood
Steel section replacement is a better choice if the door has not been discontinued and the manufacturer can be identified. If more than 2 sections are damaged it is usually cheaper to replace the complete door because of manufacturer pricing structures and minimal extra labor.
Most wood sections can be custom made to match the existing sections.
The following is a list of additional services performed by American Empire Garage Door.
• Transmitters replaced
• Circuit board replacement
• Bottom weatherseal replaced
• Receiver replacement
• Perimeter stop moulding replaced
• Strut replacement
• Photo cells replaced
• Broken wndows replaced
• Hinge replacement
• Trolly replacement on garage door opener
• Rollers replaced
CALL FOR SERVICE: 714-914-9944
