For my first post on the American Empire Garage Door blog I would like to discuss one of the problems that mamy homeowners in Orange County encounter which results in requiring a garage door repair. The most common problem associated with residential garage doors is broken garage door springs. When springs are initially installed they are wound up according to the manufacturers specifications. As a result the springs expand along the torsion tube. If you are home when a spring breaks you will hear a loud bang. This is the spring recoiling along the torsion tube. Most sectional garage doors have 2 springs installed on either side of the center spring bracket which is located above the closed garage door at the center of the wood header. Very rarely will both springs break at the same time. If your car is in the garage when the spring breaks, make sure the lift cables on both ends of the door are still wound around the drums and are taut. If the cables do not have tension, DO NOT attempt to open the door with the garage door opener. Call American Empire Garage Door for immediate service. If the cables still have tension and they are still wrapped around the drums, you can open the door with the garage door opener if someone helps the door up. At that time pull the car out of the garage and call for garage door service at 714-914-9944. Some entry level garage doors are know to have only 1 torsion spring installed. This can be confirmed by looking above the closed door at the garage door header. You will see the center bracket and only 1 spring will be bolted to 1 side of the bracket only. If you have only 1 spring, DO NOT under any circumstances try to open the garage door manually or with the garage door opener. This is extremely dangerous. Please call for service immediately.
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